COJ -Updates

This includes:
1. Electricity outages
2. Meter issues
3. Street lights
4. Prepaid/Smart metering

 Call: 0860 562 874 option 2
Call: 011 375 5555 option 2

Using web portal
https://citypower.mobi 
or you can download the FREE app from Google Playstore "My Citypower"

Twitter: @CityPowerJhb

This includes:
1. Sewage leaks and overflows
2. Burst water pipes
3. Replacing damaged metres
4. Fire Hydrants values

​

Call: 0860 002 587 or
Call: 0860 562 874 option 5

 

Email:    hotline@jra.org.za

Twitter: @MyJra

This includes:
1. Tree pruning/cutting
2. Grass cutting
3. Municipal pools
4. The Joburg Zoo
5. Libraries
6. Recreation centres
7. Joburg open spaces
8. City owned parks

 

Call: 0860 562 874 option 0
Email.1:  vmkhize@jhbcityparks.com
Email.2:  pkubhek@jhbcityparks.com
Email.3:  wafrica@jhbcityparks.com 

 

Fallen tree: 011 712-6600
or Email: trees@jhbcityparks.com

This includes:
1. Refuse removal (Household)
2. Clearing public bins
3. Illegal dumping

​

Call: 0860 562 874 option 4
Illegal dumping

WhatsApp to 082 779 1361

These Includes:

1. Fires
2. Noise control
3. Ambulances services
4. By law infringements
5. Traffic enforcement and licensing

 

Call: JMPD

011 758 9620 or 011 375 5918
and state the emergency
Call: Fire 011 375 5911

These include:

1. Billing related matters
2. Statement inquiries
3. Payment arragements

 

Call: 0860 562 874 option 1
Email: regionFrevenue@joburg.org.za

 

Municipal statement www.joburg.org.za
Under e-services, other queries must be logged at a walk-in centre.

These include:

1. Health department
2. Environmental health

 

Call: 011 375 5555 and ask for Environmenta; Health
Contact the Regional Office on 011 681 8082 or visit them at their offices, 
2nd Floor at Eureka House, 92 Markborough Road, Springfield

By-Laws For Informal Trading -  Environmental Health and Safety

(1} An Informal Trader must-
(a) keep the area or site occupied by him or her for the purposes of conducting Informal Trading in a clean and sanitary condition;
(b) keep his or her Property in a clean, sanitary and well maintained condition;.9

PROVINSIALE KOERANT, 14 MAART 2012 No. 66 107

(c) dispoSe of Litter generated by his or her business in whatever refuse receptacle is provided by the Council for the public or at a
dumping site of the Council;
(d) not dispose of Litter in a manhole, storm water drain or other place not intended for the disposal of Litter;
(e) ensure that on completion of business for the day, the area or site occupied by him or her for the· purposes of conducting Informal
Trading is free of Litter.
(f) take such precautions in the · course of conducting his or her business as may be necessary to prevent the spilling onto a· Public
Road, or Public Place. or Into a storm water drain, of any fat, oil or grease;
(g) ensure that no smoke, fumes. or other substance, odours, or noise, emanating from his or her activities associated with Informal
Trading, causes pollution of any kind;
(h) on request by an Authorised Official, move his or her property so as· to permit the cleansing of the space or the area or site. where he or she is conducting Informal Trading, or the effeCting of
Municipal Services. 

These include:

1. Hijacked property
2. Abandoned properies

 

Contact the Group Forensics and Investigation Services (GFIS)
on 080 000 2587

These include:

1. Town planning
2. Building inspector
3. Plans
4. Urban management
5. Zoning 

 

Email: ComplaintsPLE@joburg.org.za